MarkNtel Advisors recently published a detailed industry analysis of the Middle East & Africa Communications Platform as a Service (CPaaS) Market. The report covers growth trends, geographical marketing strategies, challenges, opportunities, and drivers influencing the market.
Middle East & Africa Communications Platform as a Service (CPaaS) Market, Share, and Trends Analysis Report – Industry Overview and Forecast to 2030
The Middle East & Africa Communications Platform as a Service (CPaaS) Market is projected to grow at a CAGR of around 20.47% during the forecast period, i.e., 2025-30.
What are the major Driver the Middle East & Africa Communications Platform as a Service (CPaaS) industry?
Increasing Integration of Banks with CPaaS to Enhance Customer Communication Service- With the growing digital transformation in the banking sector to provide high-quality services to customers, enhanced efficiency in communication & user-friendly experience has increased the demand for cloud-based communication. In digitalization, communication platform as a service is an integral part of the banking sector in the Middle East & Africa as there is high reliability of banks on effective communications to support their operations & offer services to the customers. Therefore, the banking sector is progressively utilizing these solutions for voice & messaging to provide customer services. Moreover, factors such as the burgeoning adoption of contactless payment solutions & the growing popularity of digital banking are further expected to accelerate the growth of the market in the region.
In addition, continuous new software upgrades for better user experiences have been driving market growth. Besides, CPaaS provides real-time notifications & alerts that can be beneficial for preventing fraudulent activity on the customer’s account. Consequently, banks in several Middle Eastern & African countries, including Qatar, Saudi Arabia, Oman, and the UAE, are embarking on a major shift towards digital transformation by investing in technology to improve their operations & services such as mobile banking, digital payments, and others.
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What segments define the Middle East & Africa Communications Platform as a Service (CPaaS) Market from 2025 to 2030? How do these segments contribute to market dynamics and growth?
By Services
- Professional Services- Market Size & Forecast 2020-2030, USD Million
- Integration & Implementation- Market Size & Forecast 2020-2030, USD Million
- Technical support- Market Size & Forecast 2020-2030, USD Million
- Consulting- Market Size & Forecast 2020-2030, USD Million
- Support & Maintenance- Market Size & Forecast 2020-2030, USD Million
- Others- Market Size & Forecast 2020-2030, USD Million
- Managed Services- Market Size & Forecast 2020-2030, USD Million
- Hosting services- Market Size & Forecast 2020-2030, USD Million
- Managed communication services- Market Size & Forecast 2020-2030, USD Million
- Others- Market Size & Forecast 2020-2030, USD Million
By Communication Channels
- Outbound Voice Calls- Market Size & Forecast 2020-2030, USD Million
- Inbound Call Routing- Market Size & Forecast 2020-2030, USD Million
- SMS- Market Size & Forecast 2020-2030, USD Million
- Multimedia and Video Messaging- Market Size & Forecast 2020-2030, USD Million
- Others (Social Media Messaging, Number Masking, WebRTC-based Calling, etc.) – Market Size & Forecast 2020-2030, USD Million
According to report, Among them, SMS held a considerable share of the market in the historical period, and the scenario is expected to be the same during the forecast period as well.
By Enterprise Size
- Small & Medium Scale Enterprise- Market Size & Forecast 2020-2030, USD Million
- Large Scale Enterprise- Market Size & Forecast 2020-2030, USD Million
By End User
- Healthcare- Market Size & Forecast 2020-2030, USD Million
- E-commerce & Retail- Market Size & Forecast 2020-2030, USD Million
- IT & Telecom- Market Size & Forecast 2020-2030, USD Million
- BFSI- Market Size & Forecast 2020-2030, USD Million
- Hospitality- Market Size & Forecast 2020-2030, USD Million
- Others (Media & Entertainment, Manufacturing, etc.) – Market Size & Forecast 2020-2030, USD Million
According to report, Of the above, the BFSI sector dominated the market during the historical period & would also increase at a steady CAGR during the coming years.
Explore the Complete Middle East & Africa Communications Platform as a Service (CPaaS) Market Analysis Report – https://www.marknteladvisors.com/research-library/mea-communication-platform-as-a-service-market.html
Geographical Analysis: Middle East & Africa Communications Platform as a Service (CPaaS) Market
By Country
- The UAE
- Saudi Arabia
- Qatar
- Israel
- Turkey
- Egypt
- South Africa
- Rest of Middle East & Africa
Middle East & Africa Communications Platform as a Service (CPaaS) Market Share & Competitive Landscape:
The Middle East & Africa Communications Platform as a Service (CPaaS) Market is characterized by intense competition, with several key players driving growth through innovation, market expansion, and strategic investments. The competitive landscape provides valuable insights into the industry’s leading companies, highlighting their strengths, financial performance, and market influence.
Leading Companies in the Middle East & Africa Communications Platform as a Service (CPaaS) Market are:
- Infobip
- com
- Unifonic
- Route Mobile LLC
- CEQUENS
- Cometchat
- Karix Mobile Private Limited
- Mavenir
- Kandy Communications, LLC
- Twilio Inc.
- Telesign Corporation
Middle East & Africa Communications Platform as a Service (CPaaS) Market Industry Recent Development:
- 2022: Ceqens partnered with global Jobzella, a leading recruitment website as communication for the sixth Jobzella Annual Employment Fair in the Greek Campus Downtown, Cairo.
- 2022: Route Mobile L.L.C signed agreement with Uganda Telecommunications Corporation Limited (UTCL) to provide complete artificial intelligence (AI)-/machine learning (ML)-based A2P SMS firewall solutions & managed services to empower UTCL to effectively analyze A2P SMS traffic terminating on its network.
Questions Addressed in this Study
1.What factors are driving the Middle East & Africa Communications Platform as a Service (CPaaS) Market growth?
2.How is the Middle East & Africa Communications Platform as a Service (CPaaS) Market expected to grow over the next five years?
3.What are the key insights into the current trends in the Middle East & Africa Communications Platform as a Service (CPaaS) Market?
4.What is the current size of the Middle East & Africa Communications Platform as a Service (CPaaS) Market, and how is it projected to change in the future?
6.What is the future outlook for the Middle East & Africa Communications Platform as a Service (CPaaS) Market in terms of technological advancements and market expansion?
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MarkNtel Advisors is a leading research, consulting, & data analytics firm that provides an extensive range of strategic reports on diverse industry verticals. We deliver data to a substantial & varied client base, including multinational corporations, financial institutions, governments, & individuals, among others.
Our specialization in niche industries informed way and entail parameters like Go-to-Market (GTM), product development, feasibility analysis, project scoping, market segmentation, competitive benchmarking, market sizing & forecasting, & trend analysis, among others, for 15 diverse industrial verticals.
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