Are you looking to get an Etihad refund for your non-refundable flight ticket? Well, generally, the non-refundable tickets are not eligible for a refund as they are offered at a low cost with limited flexibility under Etihad Airlines’ refund policy. it is clearly said that only refundable ticket holders can claim refund under the specific situations. If you have bought non-refundable flight tickets, then you can ask for credit vouchers based on your eligibility and can use them for your next reservation. To clear all doubts regarding the refund for Etihad Airlines, you just need to read the complete blog below:
Highlights Of Etihad’s Refund Policy (Terms & Conditions)
Understanding the Etihad Airlines refund policy is important so that you can handle the situation when you need to ask for a refund or travel vouchers, especially for non-refundable fares.
- First of all, Etihad Airlines offers 24 hours cancellation or change policy for the convenience of its passengers that allow them to cancel their booking within 24 hours of purchase and get a complete refund.
- After this risk-free window, Etihad Airlines requires you to pay a fee that starts from AED 150 for any cancelled flight booking.
- If the airline cancels your flight due to operational reasons or weather conditions, etc you are entitled to get a full refund, but you need to provide your supportive documents.
- If you have bought a non-refundable airfare, you must consider buying the travel insurance to secure your investment and save your from unexpected circumstances.
- Keep in mind that the non-refundable fares comes with less flexibility and you won’t get a refund when changing or cancelling your tickets.
- Even, these fares are associated with the additional charges whether you cancel or change your reservation.
- If you cancel your non-refundable airfare, then you will get travel vouchers based on the value of your airfare.
Remember that the validity of these vouchers is one year from the date of issuance.
Can I Get An Etihad Airlines Refund For Non-Refundable Fares?
According to Etihad Airlines refund policy, there are some situations when you are qualified for a full refund in the original form of payment, even if you have purchased non-refundable airfares. To learn, take a look at the following points:
When Etihad Cancels Flight: Passengers with non-refundable air fares can apply for a full refund when their flights cancelled by the airline due to security reasons. However, in this situation, Etihad allow you to book a new flight for the same destination at no cost.
When Etihad Delays Flight: Sometimes, the airline delays your flight to control unexpected situations such as weather issues, technical glitches, etc. Similarly, if your flight is delayed for three or more hours, you can book an alternate flight for free. If the schedule of an alternate flight does not suit you, you can apply for a full refund.
When Etihad Denies Boarding: If the airline denies boarding due to the overbooking or other issue, you can book a new flight or apply for an entire refund depending on the type of air fare. If the airline allow for refund, simply visit website or contact customer service to get a refund.
When Etihad Changes Schedule Of Flight: If Etihad changes the schedule of your flight for safety reasons due to weather or fog, then passengers can apply for a full refund as per their ticket cost.
How To Claim A Refund On Etihad Airlines?
There are various ways available to get a refund on Etihad Airlines, but remember that the refund policy fully depends on the type of ticket category chosen by the passengers. If you are eligible to obtain a refund on Etihad, then you can do any of the following ways based on your preference:
Claim A Refund Online
To start the process, you have to navigate the official website of Etihad Airlines.
- Log in to your Etihad account and enter the needed details.
- Click on the Manage booking tab and select your booking.
- After that, cancel your ticket by following the on-screen prompts.
- Then, you have to choose the Get A Refund option.
- Fill out the form with the required details and submit it.
- Finally, you will get an email confirmation along with your refund request phone number.
Claim A Refund Offline
According to the Etihad Airlines refund policy, passengers can also apply for a refund offline by directly connecting with the airlines’ customer service team by considering the following steps:
- Contact Etihad Airlines refund department at +1-855-300-3027.
- After that, listen & follow the IVR instructions carefully.
- First, choose your desired language option.
- Then, press the right key that says Get Your Refund.
- You will be connected to a live person over the call instantly.
- Share your issue with them and you are done.
- They will provide you with the refund request number.
Can I Visit the Airport To Get My Refund?
Yes, you can visit the nearest airport to get your refund, depending on your eligibility. It is advisable to check your refund eligibility before applying for a refund on Etihad Airlines. If you have bought a non-refundable fare, you will not get a refund from the airline, but the airline will provide you with travel credits for your future flight bookings. Make sure to carry all your travel documents at the airport so that you can share them with the airport agents when they ask.
Note: By using your refund request number, you can track your refund request with ease on the official website or customer service team.
How Much Time Does Etihad Take to Transfer Refund?
When it comes to refunds, Etihad Airlines does not take a long time to provide one. Similarly, the airline provide refund within 5 to 7 business days for the online payments including credit/debit card, PayPal, Wire transfer, etc.
Additionally, you can expect to get a refund within 10 to 15 business days for the offline payments including cash, cheque, etc.
Moreover, the airlines always provide refund in the original form of payment to the passengers that was used at the time of flight booking.
Conclusion
We hope that the above information will be helpful for you and clarifies all your doubts regarding Etihad Airlines refund policy. The passengers who are non-refundable holders can not get a refund when they cancel, change, or miss their flight due to their own reasons. However, there are some situations including cancelled, delayed, changed flights, when the refund is provided to the non-refundable ticket holders.
If you wish to get additional information regarding the refund policy for Etihad Airlines, you can contact Flightaura experts at any time by dialling a toll-free number at +1-855-300-3027.
Also Read – How to Change Passenger Name After Booking with Air Canada
